BPO – What is Business Process Outsourcing?

Posted by & filed under Business Process Outsourcing, Outsourcing.

Description: General purpose of outsourcing is to increase efficiency, reduce costs & to acquire innovative capabilities quickly-by buying the capabilities instead of developing them.  Outsourcing can be a source of strategic advantage.  It can be a disadvantage if cost begins to spiral upward. Source: Sourcingmag.com Link: http://www.sourcingmag.com/content/what_is_bpo.asp Discussion Questions: Describe what is meant by the “lean… Read more »