Posted by & filed under Knowledge Management.






Description:  Link to Wikipedia for Knowledge Management definition & clarification.  What are the pros & cons associated with implementing KM systems?  What recommendations do you have for management to increase KM implementation success?  Employees must be given incentive for their knowledge to participate in KM.  KM systems will break down silos & allow for the knowledge to be managed effectively & efficiently; access is key.

Source:  Wikipedia

Date: 8/30/2010


 Discussion Questions:

1. Define KM & relate it to knowledge & intellectual capital.  

2. What are the major benefits of KM to a company?

3. Process that helps organizations to identify, select, organize, disseminate, and transfer important information & expertise within the organization in an unstructured way:

a. CRM

b. SCM

c. KM

d. ERP

 4. Employee incentives are common when promoting implementation of:

a. SCM

b. CRM

c. KM

d. DSS

 5. Knowledge is also:

a. intellectual capital

b. intellectual assets

c. critical to the ongoing success of an organization

d. all of the above

Posted by & filed under Electronic Surveillance.




Description:  AT&T is teaming with TeleNav to beef up its enterprise global positioning system services, and it is offering a service that enables companies to track and monitor their vehicle fleets with embedded units.  The carrier said it was offering TeleNav Vehicle Tracker as part of its enterprise mobility services. Once installed, the hardwired or embedded GPS unit doesn’t require any driver interaction, and it provides real-time tracking information to a Web-based management console.

Source: Marin Perez, InfoWeek

Date: 12/9/2008


 Discussion Questions:

  1. Should employees and customers be advised when a GPS is utilized?

Posted by & filed under Electronic Surveillance, Slide Show.









Description: Business Week article for further discussion about surveillance innovations.  Starting with the first stone tools used thousands of years ago, technology has always had its pros and cons. Stones could grind corn — or split skulls. Such is the case with many of the sensors now being developed to protect civilized people from modern barbarians: terrorists.

Source: BusinessWeek

Date: 8/2005


 Discussion Questions:

  1. Does technology really make us safer?

Posted by & filed under Electronic Surveillance.



Description: Discussion of the pros & cons of higher security levels.  Tomorrow’s surveillance technology may be considerably more effective, but each uptick in protection will typically come at the cost of more intrusion into the privacy of ordinary people. For now, the public seems to find that trade-off acceptable, so scientists around the world have intensified efforts to perfect the art of surveillance, hoping to catch villains before they strike. 

Research laboratories envision tools that could identify and track just about every person, anywhere – and sound alarms when the systems encounter hazardous objects or chemical compounds. Many such ideas seem to leap from the pages of science fiction: An artificial nose in doorways and corridors sniffs out faint traces of explosives on someone’s hair. Tiny sensors floating in reservoirs detect a deadly microbe and radio a warning. Smart cameras ID people at a distance by the way they walk or the shape of their ears. And a little chemical lab analyzes the sweat, body odor, and skin flakes in the human thermal plume — the halo of heat that surrounds each person.

Source: BusinessWeek

Date: 8/8/2005


 Discussion Questions:

1.  At what price should security come?

2.  Security that reduces risks of physical and property damage may:

a.  increase costs of a firm

b.  reduce the rights of the people

c.  prohibit world trade

d.  reduce cultural exchanges


3.  Artificial noses in doorways and corridors and sensors can:

a.  sniff out faint traces of explosives on someone’s hair

b.  sound alarms when hazardous objects or chemical compounds are

c.  ID people from a distance by the way they walk, or the shape of their ears

d. analyze body heat halos

e.  all of the above


4.  Tomorrow’s surveillance equipment will be:

a.  more invasive

b.  more effective

c.  much more cost effective

d.  more discrete

Posted by & filed under Business Intelligence.



Description:  A “dashboard” pulls up everything the CEO needs to run the show, or rather what they need to assess performance, tool to identify where adjustment is necessary, who is performing and who isn’t.  This article is about how the concept of the dashboard began.

Source: BusinessWeek

Date: 2/13/2006


 Discussion Questions:

  1. What are the advantages of dashboards?  Describe the strategic considerations.

Posted by & filed under Business Analytics, Business Intelligence.

The results of IBM’s online survey of 556 IT managers from around the world are in: while 66% of the survey participants rated their organization’s overall approach to IT risk as good to expert, only about half of the companies surveyed have a formal risk management department in place.  The number one concern of those surveyed is IT security, specifically vulnerability to hackers and unauthorized access of the company systems.  And of the five emerging technologies, 64% cite social networking tools as their biggest worry.  Survey says: while companies around the world readily acknowledge the necessity of IT risk management and improvement, few are actually prepared for it.

Source: IBM Global Business Solutions

Date: September 2010


Questions for discussion:

  • Is competition for new IT business services outpacing the management of IT risk?
  • One of IBM’s distinguished engineers said, “Each day spent testing IT services is one less day generating revenue and profit.”  Discuss the pros and cons of this point of view.
  • List the five new emerging technologies and explain why social networking is considered the highest risk for a company.

Posted by & filed under Business to Business.



Description: EE Times article link meant to stimulate discussion about the B2B technology companies and an indication of financial magnitude.  The companies that received a portion of the $23 million from Intel were:
One97 Communications Pvt. Ltd., an independent provider of telecom-managed value added services in India. The firm’s existing investors also participated in the funding., an online B2B marketplace connecting Indian suppliers with domestic and international buyers.  Global Talent Track, a vocational educational institute. Intel said Helion Venture Partners also participated in the funding for Global Talent Track

Source: Dylan McGrath, EE Times 

Date: 1/14/2009


Discussion Questions:

  1. Why/how is B2B an important strategy in meeting Intels performance goals?

Posted by & filed under Business Analytics.

Description: HBR article for discussion that presents the competitive advantage related to appropriate use of business analytics.  Analytics competitors use sophisticated data-collection technology and analysis to wring every last drop of value from every available business processes. With analytics, one discerns not only what the customers want but also how much they’re willing to pay and what keeps them loyal. One must look beyond compensation costs to calculate the respective workforce’s exact contribution to an organization’s bottom line.  And it isn’t enough for one to just track existing inventories; it is essential, as indicated here, the importance to also predict and prevent future inventory problems.  The article takes the position that this use for IT is critical to organizational health and success.

Source: Thomas H. Davenport

Date: 2005


Discussion Questions:

  1. How can effective use of business analytics be a competitive tool and weapon?
  2. What does business analytics require?

a.    Resources to be spent on CRM and/or ERP systems

b.    Data to be presented in standard formats

c.    Data be integrated effectively

d.    Easy accessibility

e.    Warehouse storage

3.    When is business analytics most effective?

a.    Combined under one leadership team

b.    Various technologies are utilized throughout, commonality is not important

c.    Data sharing is not important

d.    Inconsistent data reporting formats are common

4.    How can a company establish an analytics culture?

a.    initiatives that support the overarching competitive strategy

b.    instilling companywide respect for measuring, testing, evaluating quantitative evidence

c.    rewarding employees for making decision on hard facts

d.    hiring of employees with proven analytic abilities

e.    none of the above