Source: TechNative Date: April 19th, 2022 Link: https://technative.io/leveraging-data-from-conversational-ai-interactions-to-improve-customer-experiences/ Discussion “This is where the role of the conversation designer becomes integral for success – and needs to be fully integrated into the business in order to achieve results. ” (emphasis added). “Conversation designer” is a new Future of Work role that did not exist before AI-interactive bots…. Read more »
Posts Categorized: Future of Work
How driverless cars will change our world
It’s a late night in the Metro area of Phoenix, Arizona. Under the artificial glare of street lamps, a car can be seen slowly approaching. Active sensors on the vehicle radiate a low hum. A green and blue ‘W’ glows from the windscreen, giving off just enough light to see inside – to a completely… Read more »
Tesco opens its first checkout-free store
Tesco has opened its first checkout-free store in central London where people can shop without having to scan a product. The UK’s biggest retailer said its branch in High Holborn has been converted to allow customers to shop and pay without using a checkout. The new format, known as GetGo, follows similar stores opened by… Read more »
Talent and workforce effects in the age of AI
OVER the past few years, artificial intelligence has matured into a collection of powerful technologies that are delivering competitive advantage to businesses across industries. Global AI adoption and investment are soaring. By one account, 37 percent of organizations have deployed AI solutions—up 270 percent from four years ago.1 Analysts forecast global AI spending will more than double… Read more »
Companies with robot workers tend to have more human workers, too, Statscan says
Statistics Canada says domestic firms that invested in robots since the late 1990s have also expanded their human workforces, suggesting a less than “apocalyptic” result for workers overall. The findings released today show that over two decades, firms that invested in automation had workforces 15 per cent larger relative to other companies in the same… Read more »
Covid-19 and the Future of Work
I believe that once Covid-19 is contained, we are about to see a huge acceleration of change around the Future of Work. Work that is repeatable and requires little human skill is going to get automated away much, much faster than it already was. Think how useful it would be right now if we had automated pharmacies…. Read more »
Why hasn’t AI changed the world yet?
When Kursat Ceylan, who is blind, was trying to find his way to a hotel, he used an app on his phone for directions, but also had to hold his cane and pull his luggage. He ended up walking into a pole, cutting his forehead. This inspired him to develop, along with a partner, Wewalk… Read more »
Why ‘outskilling’ isn’t yet a workplace revolution
Programmes preparing workers facing layoffs for their next career are on the rise. But experts are cautious to call ‘outskilling’ the perfect solution to the automation takeover. Source: BBC Beyond the 9-to-5 Date: February 14th, 2020 Link: https://www.bbc.com/worklife/article/20200212-the-real-ways-your-career-can-survive-automation Discussion ” As the global march toward automation continues, particularly threatening jobs in factories, retail, food service… Read more »
Cyberloafing: The line between rejuvenating and wasting time
When Stephanie Andel can feel her eyes glaze over scrolling through academic papers, institutional emails or student marking, she’ll open a new tab in her web browser and explore. “I take a few minutes every hour or two to surf the web, look at news or scan my Facebook feed to catch up with friends,”… Read more »
Is Your Job Safe?
The world of work will be radically different in the future. From hyper-surveillance of staff to digital nomadism to robots taking jobs—how, where and why we work is changing beyond all recognition. This is the workforce of the future. Technology is transforming the world of work beyond all recognition creating groundbreaking opportunities. But it’s also… Read more »
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