Leveraging data from conversational AI interactions to improve customer experiences

Posted by & filed under AI/Artificial Intelligence, Future of Work.

Source: TechNative Date: April 19th, 2022 Link: https://technative.io/leveraging-data-from-conversational-ai-interactions-to-improve-customer-experiences/ Discussion “This is where the role of the conversation designer becomes integral for success – and needs to be fully integrated into the business in order to achieve results. ” (emphasis added). “Conversation designer” is a new Future of Work role that did not exist before AI-interactive bots…. Read more »

Soul Machines Human OS 2.0

Posted by & filed under AI/Artificial Intelligence.

Soul Machines is a New Zealand company looking to use AI to provide immediate video digital people which show emotions. Source: Soul Machines (www.SoulMachines.com) Date: April 11th, 2022 Link to 2 minute 22 second video: https://www.youtube.com/watch?v=rjclQ3m5JRw Discussion Why is an AI-powered digital person that shows emotions so important? What are some applications of an AI-powered… Read more »

God and robots: Will AI transform religion?

Posted by & filed under AI/Artificial Intelligence.

Artificial intelligence is changing how we interact with everything, from food to healthcare, travel and also religion. Experts say major global faiths are discussing their relationship with AI, and some are starting to incorporate this technology into their worship. Robot priests can recite prayers, deliver sermons, and even comfort those experiencing a spiritual crisis. Source:… Read more »

n a crowded global market, Canadian AI startups’ fundraising results stand out

Posted by & filed under AI/Artificial Intelligence.

 Matt Cohen, a managing partner at Ripple Ventures, told The Exchange that “while investment in Canadian startups of all varieties has ramped up lately, AI-enabled startups are certainly leading the pack.” We’re behind, it turns out. But not so far behind that we cannot catch up on the Canadian AI startup story. Our questions are… Read more »

McDonald’s and IBM could bring AI-powered drive-thrus to more restaurants

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McDonald’s might not be the only restaurant experimenting with AI-based order taking in the near future. Restaurant Dive reports McDonald’s is selling its McD Tech Labs to IBM in order to “further accelerate” work on its automated voice ordering systems. The deal will help apply the technology to a wider variety of countries, languages and menus, McDonald’s said, while bolstering IBM’s Watson-powered customer service… Read more »

New Toronto company can alert firms to unintended consequences in their AI

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Rarely a week goes by without Toronto tech worker Karthik Ramakrishnan seeing another example of artificial intelligence gone wrong. Systems programmed with the technology have led to a French medical chatbot suggesting someone commit suicide, another created by Microsoft tweeting a 9/11 conspiracy theory and an Amazon.com Inc. recruiting tool downgrading resumes with references to… Read more »

Montreal-made website uses AI to show impacts of climate change on any address

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Imagine Parliament Hill blanketed in orange skies, floodwaters climbing the sides of BC Place stadium or a thick layer of smog fogging the view of Halifax from Citadel Hill. These are all scenes depicted on a website published Thursday that blends artificial intelligence with geography to show the potential impact of climate change on almost… Read more »