Date: March 3rd, 2023
Link to 12 minute 48 second video: https://www.youtube.com/watch?v=QH44R1oOvOQ
- I use this video in my Intro to MIS class in the SaaS part of class. There is a nice intro to CRM and why you’d want an information system to do it well.
- Discuss why it makes sense for a company to use SaaS like Salesforce rather than building it themselves in-house.
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