Source: CNN Tech

Date: April 23rd, 2016

Link to video: http://money.cnn.com/video/technology/2016/04/20/facebook-mostly-human.cnnmoney/index.html

Discussion

1) Is this really “more compassionate products”?

2) The video talks about using an algorithm to surface favourite posts from the pasts.  How might other organizations use this sort of algorithm to better serve their own customers?