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Discussion: Aided by a growing array of consumer applications on the Web and mobile phones, IT users have changed their expectations about how applications should function at work.  If they are so darn easy to use at home, shouldn’t the same apply at work?  Thus the term “consumerization,” which is the effect of end-users setting new expectations for enterprise IT based on the technology they are using in their personal lives.  How should IT respond?  Spend more time identifying tomorrow’s needs and trends and not be so focused on trying to solve yesterday’s problems.

Source: ITworld.com

Date: January 3, 2011

Link: http://www.itworld.com/it-managementstrategy/131792/can-it-give-users-a-consumer-experience-should-they

Questions for discussion:

  • Discuss the difference between enterprise IT and consumer applications and why the line between the two is being blurred.
  • What is the main concern of enterprise IT professionals with the adoption of consumer applications in the workplace?
  • List several tools that can be used to ensure that employee devices are safe no matter where they go.

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