Description: Article addresses how disjointed improvement initiatives can throw a company into chaos, as well as best practices of how to get operational performance management programs in sync with the strategic mission.

Source: Colin Snow, Intelligent World

Date: 3/5/2007

Link: http://www.intelligententerprise.com/showArticle.jhtml?articleID=197800123&pgno=1

Discussion Questions:

1. Why is it so difficult to align goals & strategy?