Description: The California Department of Motor Vehicles (DMV) is responsible for collecting approximately $4.1 billion annually in vehicle registration fees. Centralized computer systems in Sacramento communicate with local systems across 167 field offices throughout the state to handle the complex task of calculating registration fees for the nation’s largest population of new and used autos, trucks, motorcycles, vessels and other vehicle types.

Source: Fair Isaac

Date: 9/8/2006

Link: http://www.fairisaac.com/NR/rdonlyres/5AA6DD1B-EDC6-45BB-94F1-2A123A84C60A/0/DMV_Success_1368CS_EN.pdf

Discussion Questions:

1. What are the advantages to utilizing such as system at the California DMV?