Gamification time: What if everything were just a game?

Posted by & filed under Competitive Advantage, E-Business, Human Resources, IT Strategy, IT Trends, Outsourcing, Social Computing.

Discussion: In Finland, Microtask has designed a game called Digitalkoot (digital volunteers) that combines gamification (the use of game-play mechanics for practical applications) and crowdsourcing (applying a competitive game-like setting to any non-game business model to create loyalty, increase value of the client or generate new ideas) in order to convert old information into e-archives…. Read more »

Cnet News – Perspective: The Hidden Risk in Outsourcing Overseas

Posted by & filed under Business Process Outsourcing, Offshoring, Outsourcing.

                  Description: Cnet News article related to the hidden risks of outsourcing & especially to overseas locations.  The article focuses thought around the potential loss of intellectual property in outsource arrangements.  Students should be guided to think critically about this risk & ways to minimize it, if that… Read more »

BPO – What is Business Process Outsourcing?

Posted by & filed under Business Process Outsourcing, Outsourcing.

Description: General purpose of outsourcing is to increase efficiency, reduce costs & to acquire innovative capabilities quickly-by buying the capabilities instead of developing them.  Outsourcing can be a source of strategic advantage.  It can be a disadvantage if cost begins to spiral upward. Source: Sourcingmag.com Link: http://www.sourcingmag.com/content/what_is_bpo.asp Discussion Questions: Describe what is meant by the “lean… Read more »